![]() ![]() Out of Production Products - Find Your Upgrade.If you require further help with this product not listed above, please raise a support case. After the measuements have been made the ‘create and save profile’, button is inactive and I can’t save the profile. Q1: I can’t save the profile since I updated Computer operating system.Q3: The save profile button is greyed out in i1 Profiler.Q2: When creating a profile, I can’t see the Measure button in the Measurement section.Q1: I can’t seem to create or save a profile using the i1 Profiler software.The update started but crashed half way through the install procedure. Q2: When I ran the application it told me there was an update available.I updated it and now can’t open the application. Q1: The software informed me that there was a new version available.During installation of the software the following error message occurred: ‘could not access VB Script’ and then when I tried to start the application the following appeared ‘XRiteDevice.dll’ not found’.After profiling my display, images look great in Photoshop/Lightroom but in Windows Picture viewer or web applications they look oversaturated and dark how do I fix this?.I don’t know which ‘Technology Type’ to use for my display can you advise which one best for my display?.There are no colour management options on my printer driver what can I do to print out my test charts correctly.Can’t find where to turn off automatic colour management on my printer driver.Since I updated my Mac’s operating system I can not switch OFF the Colour Management for my Canon printer to print my test charts out of my profiling application without any Colour Management.The screen just flashes when checking for automatic display control, and does not start profiling. ![]() After the software asks me to place the device on the screen and press next.Monitor calibration just flashes a black and white screen when running a profile.Monitor calibration hangs when profiling.When I open the i1 Profiler application and try to profile my display, the software displays an error window with the message ‘Failed to find display…’.The calibrator is plugged into a USB socket on my PC but the software says ‘device not found’.The software does not seem to recognise the device when it’s plugged into a USB socket.I have installed the software on my new PC/Mac and when trying to calibrate, the software just comes back with ‘Device not found’.Looking for support for profiling issues in OSX Catalina (OSX 10.15)? Click here for assistance.įor help in finding your product registration code or serial number, click here.Ī helpful guide is available that provides users the ideal calibration settings for most monitors, for more information click here.īefore proceeding any further, please first try re-installing the X-Rite software as this will fix many issues.To download i1Profiler software for your i1Display Pro or Pro Plus instrument, please go to: /geti1Profiler and please also take the opportunity to register the product here for warranty and prompt on-going support. Software download for i1Display Pro and Pro Plus – The i1Display Pro and Pro Plus instruments use i1Profiler software (not i1Studio software). ![]()
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