![]() The transmitted email acknowledgement would not show how much was deposited, or how many checks were received, only that the computer received a deposit on that days' date, and that the deposit contained a certain number of items, with the deposit number. also, w ithin seconds of receiving the deposit, the system sends an email acknowledgement that the deposit was received and gives the depositor a deposit number. Once received by the computer at the central location, the computer would send back a confirmation number. They could send one check or 300, it didn't matter. Our new process went like this: first, the user transmits the information. Put through a recipe for Duck soup and it makes no difference, whatever is scanned is scanned, and with the verification process in place, we anticipated many fewer problems in our next test. Read the checks in any way you want - backwards, forwards, upside down - it makes no difference. This switch from machine processing to "proof of deposit" operators (actual people verifying the checks) was the key. Most importantly, we gave up trying to use expensive scanners with magnetic read heads and CAR/LAR software, and went to trained experts. ![]() With the release of Version 1.1.2, we'd made many changes. In other words, if it could happen, it did, and trained people did as poorly as untrained. We used employees who'd never worked with checks before, tellers who been working with checks for years, high school students completely untrained, and employees who had been completely trained to run the CheckSite system.Ĭhecks were inserted into the scanners upside down, backwards, there were "piggy-backs" with checks on top of each other, extraneous information was also put through the scanners. Each day we ran 2,000 checks through the system - not processing them, just checking the system for both errors and integration. When we came out with our Version 1 software in January 2005, we naturally tested the program at a bank. Everyone knew there were going to be errors. ![]() The depositing of checks is important to a company, but it is not something that people make a career of. The advent of general public use, even a selected general public, meant that there would be a proclivity to make errors. When Check 21 was first proposed the ideas was that this would be an inter-bank clearing mechanism manned by experts who knew all the ins and outs of check processing and the need for "proof of deposit." Over that period of time the concept of "garbage in - garbage out" has manifested itself time and time again. The people that started CheckSite have been in banking for 25 years, and in data processing since the early 1960's. ![]()
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